Senior Cloud Engineer

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

• Win as One
• Delight Customers
• Deliver Great Outcomes

About the role

The Senior Cloud Engineer is a pivotal role responsible for managing and optimizing core infrastructure and services that empower all engineering teams across the organization. This role focuses on cost control, ensuring security, and driving automation to enhance operational efficiency and scalability. The Cloud Engineer builds and maintains cloud hygiene practices, provides visibility into infrastructure costs, and oversees SaaS product permissions, contracts, costs, and licenses. By fostering best practices in automation and resource management, the role ensures the stability, security, and cost-effectiveness of the organization’s foundational systems, enabling seamless delivery of business objectives.

What will you be doing?

• Design, build, and manage highly scalable, secure, and available infrastructure operating 24×7.
• Ensure that Auctane infrastructure platforms are secure and can scale to support rapid growth in transaction volumes during peak business periods, minimizing exposure to single points of failure.
• Implement and maintain infrastructure platforms with the highest levels of security, reliability, scalability, and performance.
• Develop and maintain automation scripts and tools to streamline deployment, monitoring, and operations processes.
• Collaborate with software engineering teams to ensure applications are designed for reliability and scalability.
• Monitor infrastructure performance, proactively identifying and resolving issues before they impact business operations.
• Manage cloud hygiene practices, ensuring efficient resource utilization and cost management.
• Provide visibility into infrastructure costs and work with stakeholders to optimize spending.
• Oversee SaaS product permissions, contracts, costs, and licenses to ensure compliance and cost-effectiveness.
• Mentor and guide junior DevOps engineers, fostering a culture of continuous improvement and collaboration
• Provide out of hours support either as part of scheduled rota or critical project delivery
• Ensure data stores are handing data according to our policies.

What are we looking for?

• BS or MS in Computer Science, Management of Information Systems, Information Security/Assurance, Internal Audit, or equivalent experience.
• Hands-on experience with AWS in a production environment and mastery of AWS services for cloud infrastructure management.
• Experience in DevOps, Systems Engineering, or related roles with a focus on infrastructure automation, scalability, and security. Technical Expertise:
• Deep understanding of Cloud Engineering principles, including Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Observability.
• Advanced proficiency in Windows and Linux operating systems with strong knowledge of system administration.
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Strong scripting skills in Bash and Python for automation and infrastructure management.
• Advanced experience with Terraform and Infrastructure as Code (IaC) principles, as well as configuration management tools.
• In-depth knowledge of network protocols and security best practices, including IP, TCP, HTTP, DNS, SSL.
• Proven experience in designing and managing highly available, scalable, and secure infrastructure platforms.
• Experience supporting enterprise-level storage and networking technologies.
• Passion for automation and efficiency, constantly seeking ways to improve processes.
• Strong problem-solving skills and troubleshooting expertise for complex system engineering issues.
• Experience with monitoring and logging tools to ensure infrastructure performance and reliability.
• Comfortable working in cross-functional teams and balancing multiple stakeholders’ needs.
• Ability to manage multiple competing priorities in a fast-paced environment.
• Experience working in an environment with DevOps best practices.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
• Willing to attend conferences, webinars, and meet-ups to stay updated on industry trends and share knowledge.
• Proficiency in Polish and English is required for this role.

Tech Stack

• Amazon Web Services
• Linux//Windows
• Automation, Scripting
• Network protocols and multiple levels (TCP/IP, HTTP(S), IPSEC, etc)

What do we offer?

🗓️ Annual Salary Review: We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results.

📙 Personal Training Budget. Up to 7.000 PLN/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders.

🌅 Up to 30 days of vacation per year (additional days are granted along with seniority at AUCTANE).

💙 Up to 500 PLN/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated.

💜 Lunch card

😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities!

🔗 Referral Fee  We need your support in hiring top-class talent! We offer a referral bonus of 4k-20k PLN, depending on the complexity of the role and the hiring process.

👩‍⚕️We have an Employee Assistance Program with psychological assistance free of charge.

⚖️ Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!

💜 An inclusive and upbeat work environment Leave your suit behind… we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.

🌍 A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.

🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.

📺 Internal and external training, free access to online training platforms such as Linkedin Learning

🏠 Possibility to work in a home-office using equipment provided by AUCTANE, or in our office prepared in accordance with all safety requirements.

🗺️ Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/German classes. You can connect and enjoy taking up a new language or improving your current skills with one of our great instructors.

🏥 Free private medical insurance

📄 Attractive life insurance

🏐 Gym membership co-financing